PRIVACY NOTICE
CLICK HERE to download our Privacy Notice
Rev. December 2010
FACTS: What does Citizens State bank do with my information?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security number and income
- Account balances and payment history
- Credit history and credit scores
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Citizens State Bank chooses to share; and whether you can limit this sharing.
| Reasons we can share your personal information | Does Citizens State Bank Share | Can you limit this sharing? |
| For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
| For our marketing purposes — to offer our products and services to you | Yes | No |
| For joint marketing with other financial companies | No | We don’t share |
| For our affiliates’ everyday business purposes — information about your transactions and experiences | No | We don’t share |
| For our affiliates’ everyday business purposes — information about your creditworthiness | No | We don’t share |
| For nonaffiliates to market to you | No | We don’t share |
Questions? Call toll-free 1-800-369-5362
WHAT WE DO
How does Citizens State Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Citizens State Bank collect my personal information? We collect your personal information, for example, when you
- open an account or deposit money
- pay your bills or apply for a loan
- use your credit or debit card
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?
Federal law gives you the right to limit only
- sharing for affiliates’ everyday business purposes – information
- about your creditworthiness
- affiliates from using your information to market to you
- sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
DEFINITIONS
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
- Citizens State Bank does not share with our affiliates.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
- Citizens State Bank does not share with nonaffiliates so they can
market to you.
Joint marketing A formal agreement between nonaffiliated financial companies that
together market financial products or services to you.
- Citizens State Bank doesn’t jointly market.
Disclosures
LINKS TO THIRD PARTY WEBSITES
This site may include links to other 3rd party websites. When you click on these links, you will leave our website and will be redirected to another site. We neither endorse nor guarantee any 3rd party offerings. We do not control or make any representation or warranty of any kind about the content, use of, or inability to use linked 3rd party websites.
UNAUTHORIZED ACTIVITY
The activity on this site is monitored for security purposes. This website may be used for authorized purposes only. Unauthorized access or use is not permitted and constitutes a crime punishable by law.
CHILDREN’S ONLINE PROTECTION
This website is not directed to children, although we may periodically advertise special accounts that may be appropriate for children. Parents of children interested in any of our online services should contact us at one of our offices.
Protect yourself while online.
• Don’t provide your personal information while online unless you are sure of whom you are providing it to. Don’t reply to or click links in any e-mail asking for your personal information.
• Before you download any software be sure to read the fine print. Some downloads come with spyware.
• Use anti-virus software and a firewall and be sure to keep the patches up to date.
• Be sure the security settings on your software are set up properly.
• Never allow your browser to save your PIN.
• Keep your internet PIN and passwords in a secure location. Do not store them on your computer.
The following websites are provided as a courtesy. They provide you with up to date information that is important in ensuring that you protect yourself from online fraud.
ADA Accessibility Statement
Updated 5/14/2021
Citizens State Bank is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We aim to comply with all applicable standards, including WCAG 2.0 accessibility standards. If you experience any difficulty in accessing any part of this website, please feel free to call us at 815.801.4524 or to email us at contact@csbnow.com. We will work with you to provide the information, item, or transaction you seek through an alternate communication methods or one that is accessible for you consistent with applicable law.